Terms of Use

1. Terms of use

Please read the terms of use (the “Terms of Use”) set forth below, as they apply to your access and use of our services, including our websites, mobile applications, APIs, email notifications, buttons and widgets (the “Services”), and any message, information, data, text, music, sound, graphics, photos, videos, code or other materials uploaded, downloaded or appearing on the Services (collectively referred to as the “Content”). Your access to and use of the Services signifies your acceptance of these Terms of Use and agreement to be bound by them and any and all other applicable terms referenced herein absolutely.

2. Other applicable terms

2.1 These Terms of Use refer to the additional terms in our Privacy Policy, which also apply to your use of our Services.

2.2 Our Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Services, you consent to such processing and you warrant that all data provided by you is true, accurate and up-to-date. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information both within and outside of Hong Kong for storage, processing and use by us. As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your UWAI account, which you may not be able to opt-out from receiving.

3. Information about us

The Services are owned and operated by UWAI Limited (“UWAI”), a Hong Kong company.

4. Changes of terms

We may amend the Terms of Use from time-to-time at our sole discretion without notice or liability to you. By continuing to use the Services following such amendments to the Terms of Use, you agree to be bound by such amendments. We will provide the date that updates were last made to the Terms of Use at the bottom of this page, and any revisions will take effect upon posting.

5. Changes to our services

5.1 The Services that we provide continuously evolve, therefore the form and nature of the Services that we provide may change from time to time without prior notice to you. In addition, we may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally and not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time and without prior notice to you.

5.2 We make no representations, warranties or guarantees, whether expressed or implied, that our Services or any content on our site is accurate, complete or up-to-date.

6. Accessing our services

6.1 We do not guarantee that our Services, or any content, will always be available or be uninterrupted. Access to our Services is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Services without notice. We will not be liable to you if for any reason our Services are unavailable at any time or for any period.

6.2 You are responsible for making all arrangements necessary for you to have access to our Services.

6.3 You are also responsible for ensuring that all persons who access our Services through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

7. Your account and password

7.1 You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You must treat such information as confidential. You must not disclose it to any third party. UWAI cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

7.2 We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

7.3 If you know or suspect that anyone other than you knows your password, you must promptly notify us at tou@uwai.com.

8. Your licence to use the services

8.1 As a condition of your use of the Services, you warrant that all Content supplied by you on our site is true, accurate, current and complete. You will be liable to us and indemnify us for any breach of this warranty and you will be responsible for any loss or damage we suffer as a result of your breach of warranty. We will not be responsible, or liable to any third party, for the truth, accuracy, currency or completeness of any content posted by you or any other user of our site. Any use of the Services in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Services.

9. Your rights

9.1 You retain your rights to any Content you submit, post or display on or through the Services. By submitting, posting or displaying Content on or through the Services, you grant us a perpetual, worldwide, non-exclusive, royalty-free licence (with the right to sublicense) to use, copy, reproduce, process, translate, adapt, modify, publish, transmit, display, distribute and create derivative works from such Content in any and all media or distribution methods (now known or later developed).

9.2 You agree that this licence includes the right for us to provide, promote, and improve the Services and to make Content submitted to or through the Services available to other companies, organisations or individuals who partner with UWAI for the syndication, broadcast, distribution or publication of such Content on other media and services, subject to our terms and conditions for such Content use.

9.3 You grant UWAI the right to pursue at law any person or entity that violates your or UWAI’s rights in the Content by a breach of these Terms of Use. This does not, however, place an obligation on UWAI to pursue at law any person or entity that violates your or UWAI’s rights in the Content by a breach of these Terms.

9.4 Such additional uses by UWAI or other companies, organisations or individuals who partner with UWAI may be made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through the Services.

9.5 We may modify or adapt your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your Content as are necessary to conform and adapt that Content to any requirements or limitations of any networks, devices, services or media.

9.6 You are responsible for your use of the Services, for any Content you provide, and for any consequences thereof, including the use of your Content by other users and our third-party partners. You understand that your Content may be syndicated, broadcast, distributed, or published by our partners and if you do not have the right to submit Content for such use, it may subject you to liability. UWAI will not be responsible or liable for any use of your Content by UWAI in accordance with these Terms. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any Content that you submit.

9.7 If it is determined that you retain moral rights (including rights of attribution or integrity) in any Content, you hereby declare that:

(a) You unconditionally and irrevocably consent to all or any acts or omissions by UWAI or its licensees, successors and assigns in relation to the Content, which have already occurred or may occur in the future, which may infringe any and all moral rights in any of the Content;

(b) You do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto;

(c) You have no objection to the publication, use, modification, deletion and exploitation of the Content by UWAI or its licensees, successors and assigns;

(d) To the maximum extent permitted by law, you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and

(e) You forever release UWAI, and its licensees, successors and assigns, from any claims that you could otherwise assert against UWAI by virtue of any such moral rights.

10. Our intellectual property rights

10.1 All intellectual property rights subsisting in respect of the Services belong to UWAI or have been lawfully licensed to UWAI for use in connection with the Services. All rights under applicable laws are hereby reserved. You are not allowed to upload, post, publish, reproduce, transmit, translate or distribute in any way any component of the website itself or create derivative works with respect thereto, as the website is copyrighted under applicable laws.

10.2 All intellectual property rights subsisting in respect of the translation of or the creation of derivative works from the Content or any part thereof belong to UWAI. All rights under applicable laws are hereby reserved.

10.3 Upon seeking and or maintaining any claims, liabilities, damages, losses, debts, and obligations against UWAI, its affiliates and subsidiaries, or their officers, directors, employees and agents, you expressly agree to immediately disclose any documents and communications made in relation to the claims, liabilities, damages, losses, debts, and obligations sought.

10.4 You agree that we are free to use, disclose, adopt and modify all and any ideas, concepts, knowhow, proposals, suggestions, comments and other communications and information provided by you to us (the “Feedback”) in connection with the Services and/or your use of the Services without any payment to you. You hereby waive and agree to waive all and any rights and claims for any consideration, fees, royalties, charges and/or other payments in relation to our use, disclosure, adoption and/or modification of any or all of your Feedback.

11. Limited liability and warranty

Please read this section carefully since it limits the liability of UWAI and its parents, subsidiaries, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the “Entities of UWAI”). Each of the subsections below only applies up to the maximum extent permitted under law. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited. All Information is for your general reference only. We do not accept any responsibility whatsoever in respect of such information.




11.4 The Entities of UWAI shall not guarantee or assume any responsibility that:

(a) the information presented in our Services is accurate, adequate, current or reliable, or may be used for any purpose other than for general reference;

(b) the information presented in our Services is free of defect, error, omission, virus or anything which may change, erase, add to or damage your software, data or equipment;

(c) messages sent through the internet including in connection with the services will be free from interception, corruption, error, delay or loss;

(d) access to the Services will be available or be uninterrupted;

(e) use of the Services will achieve any particular result; or

(f) defects in the Services will be corrected.

11.5 Without limiting the generality of the foregoing, in no event will the Entities of UWAI be liable to you or any other person for any direct, indirect, incidental, special, punitive or consequential loss or damages, including any loss of business or profit, arising out of any use, or inability to use, the information or the services, even if any of the Entities of UWAI has been advised of the possibility of such loss or damages.

11.6 You will exercise and rely solely on your own skill and judgment in your use and interpretation of the information and use of the services. You are responsible to ensure that your use of the information and the Services complies with all applicable legal requirements.

11.7 Without prejudice to the foregoing, if your use of the Services does not proceed satisfactorily and/or where applicable you do not receive appropriate responses to such use from us, as set out in these Terms of Use or otherwise, you are advised to contact us at tou@uwai.com. No such lack of response shall be deemed to constitute any acquiescence or waiver.

11.8 The limitation of liability contained in these Terms of Use will apply to the fullest extent permitted by applicable laws.

12. Content on the services

12.1 All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such Content.

12.2 You must own all of the Content you upload to our site.

12.3 You warrant that any such contribution does comply with the these Terms, and you will be liable to us and indemnify us for any breach of that warranty and you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

12.4 Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, reproduce, copy, modify, adapt, translate, publish, create derivative works from, distribute, and disclose to third parties any such content for any purpose. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

12.5 You expressly agree not to post, upload to, submit, transmit, distribute, store, create or otherwise publish through the Services any of the following:

(a) Any Content that is false, unlawful, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, or advocates harassment of another person, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

(b) Content that is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

(c) Content that would constitute, encourage, promote or provide instructions for a conduct of an illegal activity, criminal offense, give rise to civil liability, violate the rights of any party in any country of the world, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations or rules of any of securities exchange;

(d) Content that provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;

(e) Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. In particular, content that promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

(f) Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including UWAI or its affiliates;

(g) Unsolicited promotions, mass mailings or “spamming”, transmission of “junk mail”, “chain letters”, political campaigning, advertising, contests, raffles, or solicitations;

(h) Content containing commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes;

(i) Private information of any third party, including, without limitation, surname (family name), addresses, phone numbers, email addresses, social security numbers and credit card numbers;

(j) Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

(k) Viruses, corrupted data or other harmful, disruptive or destructive files;

(l) Content that is unrelated to the field in which such Content is submitted; or

(m) Content or links to content that, in the sole judgment of UWAI, (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the Services, or (d) which may expose UWAI or its affiliates or its users to any harm or liability of any type.

Any use of the Services in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Services.

12.6 The views expressed by other users on our Website do not represent our views or values. We do maintain the right to remove any posting you make on our site if, in our opinion, your post does not comply with our content standards. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabelled or are otherwise deceptive.

12.7 Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind, incurred directly or indirectly as a result of the use of the Services by any third party, including without limitation any defamatory, offensive, or illegal conduct of the third party, or the use of any Content posted, emailed, transmitted, or otherwise made available via the Services or broadcast elsewhere.

12.8 We may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk.

12.9 We cannot guarantee that your Content will appear in any specific order in search results on our site. Search order may fluctuate based on a variety of factors, including, but not limited to, search parameters and filters, subscription level purchased, listing quality, user preferences, user response time, compliance with any Content standards, and other factors that we may deem important to the user experience from time to time. Content appearance or order in any particular search result may also vary depending on the search criteria used by the particular user. We reserve the right to apply various search algorithms or to use methods to optimise results for particular user experiences and the overall marketplace. To optimise the search experience for both users, UWAI retains the right to run occasional tests that will be limited in duration but may alter how we display Content and search results.

12.10 All Content submitted by members are subject to review and approval by us in our sole discretion. We reserve the right to refuse to publish any content that we determine in our sole discretion does not meet these Terms or is otherwise unacceptable to us. However, we assume no duty to review Content and we shall not have any liability for any loss or damage resulting from the design or positioning of any Content. All Content must meet these Terms. You are responsible for reviewing and ensuring that any Content displayed on our site appears as you intended.

12.11 Photographs should depict the location as the main subject of the photograph and may not include children or adults if you do not have their legal consent or any information or images that would violate the privacy rights, intellectual property rights (including but not limited to copyright rights) or any other rights of a third party. We reserve the right to not display, or to remove any photographs that we determine, in our sole discretion, do not meet these Terms or are otherwise unacceptable to us.

12.12 For customers of the Australian Tourism Data Warehouse, we may, for your convenience, send any updates to your business information back to the Australia Data Warehouse to keep your business information up-to-date for you. If you would not like us to do this, please let us know via help@uwai.com.

13. Content copyright policy

13.1 UWAI respects the intellectual property rights of others and expects users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide us with the following information: (i) a physical signature of the copyright owner or a person authorised to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and that you are authorised to act on behalf of the copyright owner.

13.2 We reserve the right to remove Content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. In appropriate circumstances, we will also terminate a user’s account if the user is determined to be a repeat infringer. Our address for notice of alleged copyright infringement appearing on the Services is legal@uwai.com.

14. Use of the services

14.1 We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Services, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms of Use, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of UWAI its users and the public.

14.2 We do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

14.3 You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, UWAI’s computer systems, or the technical delivery systems of UWAI’s providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by us (and only pursuant to those terms and conditions), (scraping the Services without our prior consent is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, trojan, worm, logic bomb or other material which is malicious or technologically harmful, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services.

14.4 We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.

15. Linking to us

You may link to our Services provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Services in any website that is not owned by you. We reserve the right to withdraw linking permission without notice.

16. Third-party links and resources in our site

16.1 The links from the Services may take you to other sites or services and you acknowledge and agree that UWAI has no responsibility for the accuracy or availability of any Information provided by third parties services and websites.

16.2 The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or other information. The types and extent of advertising by UWAI on the Services are subject to change. In consideration for us granting you access to and use of the Services, you agree that UWAI and its third-party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.

16.3 Links to other websites and services do not constitute an endorsement by us of such websites or services, or the Information, products, advertising or other materials available made available by such third parties.

17. Indemnity

You agree to defend, indemnify and hold us harmless from and against all liabilities, damages, claims, actions, costs and expenses (including without limitation legal fees), in connection with or arising from your breach of any of these Terms of Use and/or your use of the website. We may, if necessary, participate in the defence of any claim or action and any negotiations for settlement. No settlement which may adversely affect our rights or obligations shall be made without our prior written approval. We reserve the right, at our own expense and on notice to you, to assume exclusive defence and control of any claim or action.

18. Severance

The illegality, invalidity or unenforceability of any provision of these Terms of Use under law shall not affect the legality, validity or enforceability of any other provision.

19. Several users

If there are two or more persons adhering to these Terms of Use as a user, their liability under the Terms of Use is joint and several, and their rights are joint.

20. Waiver

No failure or delay by a party to exercise any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

21. Termination

21.1 The Terms of Use will continue to apply until terminated by either you or us as follows.

21.2 You may end your agreement with us at any time for any reason by deactivating your accounts and discontinuing your use of the Services. You do not need to specifically inform us when you stop using the Services.

21.3 We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms of Use or (ii) you create risk or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your account or the next time you attempt to access your account.

21.4 In all such cases, any provision of these Terms of Use that expressly or by implication is intended to come into or continue in force on or after termination of this agreement shall remain in full force and effect.

21.5 Nothing in this section shall affect our rights to change, limit or stop the provision of the Services without prior notice, as provided above in Clause 5 Changes to our services.

22. Governing law and jurisdiction

These Terms of Use shall be governed by the laws of the Hong Kong Special Administrative Region, the People’s Republic of China. You agree to submit to the exclusive jurisdiction of the Hong Kong courts.

Last updated: 1 June, 2017